Family Hotel Serena****

AndaloTrentino Alto Adige
Family services (Bino):

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Starting from 128,00 € per night, per adult, half board
Family services (Bino):
Starting from 128,00 € per night, per adult, half board

3 good reasons to come here

1ZuffolandiaSurrounded by a well-equipped 3,000 m2 park for recreation activities in close contact with nature, right in the heart of Andalo. 213 hours of entertainment servicesDaily activities organised together with the entertainment staff at the Tana di Zuffolo, and lots of excursions for the entire family. 3Swimming pool and wellness centreA heated indoor pool with a smaller children's pool and a wellness centre for mum and dad to relax.

Our services

Baby poolSwimming poolSpaDisabled accessPrivate parkingGardenSmall pets are acceptedDeposito sci / bikeSki roomBike rentals
Discover all the services
Servizio lavanderia a pagamentoWi-Fi throughout the hotelAir conditioning in public areasLanguages spoken by staff: Italian, English
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Description

Close your eyes and imagine taking a fantastic holiday immersed in the splendid natural surroundings of the Dolomites, where you can relax in spacious and comfortable rooms, play with your children in wide open spaces, both inside and outside the hotel, and indulge in unforgettable relaxation and personal wellness experiences in an amazing wellness area, complete with a swimming pool and Spa. That’s precisely what guests will find at the Family Hotel Serena, right in the heart of Andalo, where dreams come true for people of all ages!

Here, guests will find a fantastic world dedicated entirely to children: the Tana di Zuffolo. A true fantasy land, 200 m2 in size, where children can have lots of fun among the slides, nets, and colourful ball pits, together with and under the watchful eyes of our friendly entertainment staff. Not to mention Zuffolandia! Our fully-equipped 3,000 m2 park, where guests and their children can have lots of fun in close contact with nature! And our friendly babysitters are happy to look after our guests’ little ones 12 to 36 months of age at the Tana di Briky.

Here at the Family Hotel Serena, we have a splendid 31°C heated indoor swimming pool, as well as a 35 cm deep children’s pool, where little ones can familiarise themselves with the water in complete safety. The Carpe Diem wellness centre is reserved for mum and dad, and features a Turkish bath, a Finnish sauna, a Mediterranean bath, a hot tub, experience showers, and a relaxation area. At the Spa, guests will find an extensive menu of massages and treatments to choose from, complete with children‘s options, like natural peelings, children’s manicures, and gentle massages.

Our dining room is furnished entirely in wood, and offers the ideal alpine setting for our guests to enjoy our exquisite traditional Trentino entrées. For children, we have a super colourful restaurant dedicated entirely to them, where they can enjoy well-balanced dishes made from healthy and genuine ingredients in the company of our entertainment staff.

For those who prefer to remain active on holiday, we offer an extensive programme of excursions and experiences dedicated to exploring the surrounding area, like the excursion to the farms of Andalo or Lake Molveno, the tour of the stables in Fai della Paganella, or the "Plan de Sarnacil" sensory/educational pathway, with a picnic in Pian del Piof.

Rooms

All rooms are equipped with:

Air conditioningFree Wi-FiPay TVRoom serviceSoundproofed roomsSafeWake-up callsBaby WC reducer and stoolsBed rails, cradels, bottle warmers, baby changing tables

Sole rooms

Sole rooms

Size:16-20 m2
People:Up to 2 people

These rooms are furnished entirely in wood. Guests will find it in every corner, emanating its characteristic and unmistakable sense of warmth and comfort. These units can accommodate up to two people, making them perfect for those travelling alone with a child, or for grandparents.

Family Luna rooms

Size:20-24 m2
People:Up to 3 people

Our quiet and comfortable Family Luna rooms are designed to accommodate families with one child only. They’re furnished in typical mountain style, with exposed beams and gold, pink or white walls.

Family Luna rooms

Family Stella rooms

Family Stella rooms

Size:21-28 m2
People:Up to 4 people

All the Family Stella rooms offer wonderful views of the Dolomites. They’ve all been recently refurnished, and include balconies and cutting-edge technologies for maximum comfort, while still retaining the traditional alpine scent of wood.

Junior Suites

Size:33 m2
People:Up to 4 people

Our luxurious Junior suites feature large south-facing terraces with splendid views of the Dolomites or the Paganella plateau, and consist of a separable living room, 2 bathrooms, and comfortable beds.

Junior Suites

Family Orsa Maggiore rooms

Family Orsa Maggiore rooms

Size:38 m2
People:Up to 5 people

Consisting of two adjoining rooms, these units are ideal for large families who don’t want to compromise on comfort or privacy. They consist of one double bedroom, one smaller room with two single beds, a bathroom with a shower, and a balcony.

Suites

Size:48-55 m2
People:Up to 6 people

These units are a real treat for those looking for an exclusive holiday experience. Our suites consist of 2 spacious adjoining rooms and 2 bathrooms, and are ideal for accommodating up to 6 people. They even feature large south-facing terraces overlooking the Dolomites or the Paganella plateau.

Suites

Entertainment

Children's entertainment by age groupIndoor/outdoor playgroundsBabysitting on demandCheesemaking classesEducational farm tourKreative Workshops

And now that we’ve finished with all the “boring” stuff… let’s get to the fun part!

Here, the children are the guests of honour! That’s why we’ve dedicated two special areas entirely to them: the Tana di Briky (for little ones 12–36 months of age), and the Tana di Zuffolo (for kids 3–12 years of age).

And then there’s our enormous 3,000 m2 Zuffolandia outdoor garden, where guests and their children can relax and have lots of fun in close contact with nature.

Baby Club

Our friendly babysitters look after all our guests’ children 12 to 36 months of age Monday through Saturday, from 4:00 p.m. to 9:00 p.m. in the summer, and from 9:00 a.m. to 12:00 p.m., and from 4:00 p.m. to 9:00 p.m. in the winter. The Tana di Briky is a magical place, where little ones can have lots of fun amid various padded play areas and baby-friendly toys!

Mini Club

The Mini Club age children have access to the Tana di Zuffolo. A 200 m2 indoor play room where kids can let their imaginations run free, and have all sorts of fun amid the slides, nets, ball pits, crafts, and games, all in complete safety, and under the watchful eyes of our friendly entertainment staff. Open to all young travellers 3 to 12 years of age, Monday through Saturday from 9:00 a.m. to 10:00 p.m., and on Sundays from 2:30 p.m. to 10:00 p.m.

Our mascot Zuffolo

Hi Kids! I’m Zuffolo, the mascot here at the Hotel Serena!

I’m an elf from the woods around Andalo, and I’m here to have lots of fun with you!

Like all my elf friends, I know a fantastic secret and very mysterious legend about Lake Andalo: a karst lake that sometimes appears and disappears.

If you want to learn more about it, I’ll be here at the Hotel Serena waiting to tell you more!

Zuffolo

Cuisine

Gluten-free food and productsHigh chairs and ‘baby’ cutleryBaby menu and flexible hoursCertified organic food cornerDining rooms with kids areaPacked lunches available

We help our guests get their day started out on the right foot with our delicious breakfast, which consists of a wide range of traditional products, including sweet and savoury choices, and even a corner with organic options. At lunch and dinner, we offer our guests a selection of traditional Trentino entrées, which the Chef prepares fresh every day, mainly using local products. We prepare alternatives for guests with allergies, food intolerances, and special dietary needs.

The mini-club age children can have lunch and dinner with the entertainment staff in our super colourful Kids Restaurant, and are served a delicious snack to restore their energy in the afternoon.

Offers

Recommended nearby attractions

Bring your family here! Request a free quote

Best family rate Quick quote by email Direct reply from the hotel
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