Family Hotel Serena****
Ciao, io sono Bino!
Garantisco io la qualità negli Italy Family Hotels.
Più Bino = Più servizi family disponibili!
3 good reasons to come here
1ZuffolandiaSurrounded by a well-equipped 3,000 m2 park for recreation activities in close contact with nature, right in the heart of Andalo. | 213 hours of entertainment servicesDaily activities organised together with the entertainment staff at the Tana di Zuffolo, and lots of excursions for the entire family. | 3Swimming pool and wellness centreA heated indoor pool with a smaller children's pool and a wellness centre for mum and dad to relax. |
Our services
Description
Close your eyes and imagine taking a fantastic holiday immersed in the splendid natural surroundings of the Dolomites, where you can relax in spacious and comfortable rooms, play with your children in wide open spaces, both inside and outside the hotel, and indulge in unforgettable relaxation and personal wellness experiences in an amazing wellness area, complete with a swimming pool and Spa. That’s precisely what guests will find at the Family Hotel Serena, right in the heart of Andalo, where dreams come true for people of all ages!
Here, guests will find a fantastic world dedicated entirely to children: the Tana di Zuffolo. A true fantasy land, 200 m2 in size, where children can have lots of fun among the slides, nets, and colourful ball pits, together with and under the watchful eyes of our friendly entertainment staff. Not to mention Zuffolandia! Our fully-equipped 3,000 m2 park, where guests and their children can have lots of fun in close contact with nature! And our friendly babysitters are happy to look after our guests’ little ones 12 to 36 months of age at the Tana di Briky.
Here at the Family Hotel Serena, we have a splendid 31°C heated indoor swimming pool, as well as a 35 cm deep children’s pool, where little ones can familiarise themselves with the water in complete safety. The Carpe Diem wellness centre is reserved for mum and dad, and features a Turkish bath, a Finnish sauna, a Mediterranean bath, a hot tub, experience showers, and a relaxation area. At the Spa, guests will find an extensive menu of massages and treatments to choose from, complete with children‘s options, like natural peelings, children’s manicures, and gentle massages.
Our dining room is furnished entirely in wood, and offers the ideal alpine setting for our guests to enjoy our exquisite traditional Trentino entrées. For children, we have a super colourful restaurant dedicated entirely to them, where they can enjoy well-balanced dishes made from healthy and genuine ingredients in the company of our entertainment staff.
For those who prefer to remain active on holiday, we offer an extensive programme of excursions and experiences dedicated to exploring the surrounding area, like the excursion to the farms of Andalo or Lake Molveno, the tour of the stables in Fai della Paganella, or the "Plan de Sarnacil" sensory/educational pathway, with a picnic in Pian del Piof.
Rooms
All rooms are equipped with:
Air conditioningFree Wi-FiPay TVRoom serviceSoundproofed roomsSafeWake-up callsBaby WC reducer and stoolsBed rails, cradels, bottle warmers, baby changing tablesClassic Double Rooms | Classic Double RoomsSize:16-20 m2 People:Up to 2 people They have a double bed or two single beds, a bathroom with shower, TV with Sky channels, kettle, mini fridge on request and a wellness bag with bathrobes and pool towels for adults and children. Some have a balcony. They are perfect for a couple or for a parent on holiday with a child. |
Classic Triple RoomsSize:20-24 m2 People:Up to 3 people Intimate, well-kept and Alpine style, with wooden panelling and wooden floors. They have a double bed and, depending on your needs, a third single bed, a crib or a 1.5 m small bed. The offer is completed by: a bathroom with shower, TV with Sky channels, kettle, mini fridge on request and a wellness bag with bathrobes and pool towels for adults and children. | Classic Triple Rooms |
Family Classic Rooms | Family Classic RoomsSize:21-28 m2 People:Up to 4 people They have wooden furniture and are enriched with traditional details reminiscent of mountain huts. They offer a double bed and bunk beds or small beds for children, balcony, bathroom with shower, TV with Sky channels, kettle, mini fridge on request and a wellness bag with bathrobes and pool towels for adults and children. |
Junior SuitesSize:33 m2 People:Up to 4 people The Junior Suites are spacious and bright, combining modern design and wooden details that provide a warm atmosphere. They have a double bed, a sofa bed and, if required, an additional bed with side rails. They have 2 bathroom areas, a south-facing terrace with a view of the Dolomites or a large balcony, TV with Sky channels, kettle, mini fridge on request and a wellness bag with towels and bathrobes for all the family. | Junior Suites |
Superior Junior Suites | Superior Junior SuitesSize:38 m2 People:Up to 5 people The perfect solution for big families. Some are open plan with a modern style, while others embrace the more traditional Alpine charm. All have a double bed, single beds or bunk beds, balcony, bathroom with shower, TV with Sky channels, kettle, mini fridge on request and a wellness bag with bathrobes and towels for adults and children. |
SuitesSize:48-55 m2 People:Up to 6 people The suites have 2 large connecting rooms: one with a double bed, the other with 2 single beds, bunk beds or children’s beds. They have 2 bathrooms, two TVs with Sky channels, terrace or balcony, minibar with water, kettle with herbal teas, a coffee machine and a wellness bag with towels and bathrobes for all the family. | Suites |
Entertainment
And now that we’ve finished with all the “boring” stuff… let’s get to the fun part! Here, the children are the guests of honour! That’s why we’ve dedicated two special areas entirely to them: the Tana di Briky (for little ones 12–36 months of age), and the Tana di Zuffolo (for kids 3–12 years of age). And then there’s our enormous 3,000 m2 Zuffolandia outdoor garden, where guests and their children can relax and have lots of fun in close contact with nature. |
Baby Club
Our friendly babysitters look after all our guests’ children 12 to 36 months of age Monday through Saturday, from 4:00 p.m. to 9:00 p.m. in the summer, and from 9:00 a.m. to 12:00 p.m., and from 4:00 p.m. to 9:00 p.m. in the winter. The Tana di Briky is a magical place, where little ones can have lots of fun amid various padded play areas and baby-friendly toys!
Mini Club
The Mini Club age children have access to the Tana di Zuffolo. A 200 m2 indoor play room where kids can let their imaginations run free, and have all sorts of fun amid the slides, nets, ball pits, crafts, and games, all in complete safety, and under the watchful eyes of our friendly entertainment staff. Open to all young travellers 3 to 12 years of age, Monday through Saturday from 9:00 a.m. to 10:00 p.m., and on Sundays from 2:30 p.m. to 10:00 p.m.
Our mascot Zuffolo
Hi Kids! I’m Zuffolo, the mascot here at the Hotel Serena! I’m an elf from the woods around Andalo, and I’m here to have lots of fun with you! Like all my elf friends, I know a fantastic secret and very mysterious legend about Lake Andalo: a karst lake that sometimes appears and disappears. If you want to learn more about it, I’ll be here at the Hotel Serena waiting to tell you more! | ![]() |
Cuisine
We help our guests get their day started out on the right foot with our delicious breakfast, which consists of a wide range of traditional products, including sweet and savoury choices, and even a corner with organic options. At lunch and dinner, we offer our guests a selection of traditional Trentino entrées, which the Chef prepares fresh every day, mainly using local products. We prepare alternatives for guests with allergies, food intolerances, and special dietary needs. The mini-club age children can have lunch and dinner with the entertainment staff in our super colourful Kids Restaurant, and are served a delicious snack to restore their energy in the afternoon. |
Recommended nearby attractions





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Family Hotel Serena**** AndaloTrentino Alto AdigeCIN code: IT022005A1DMUWRRL7Go to the hotel websiteOther Italy Family Hotels that might interest you

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